Straight answers.
The 12-tester, 14-day rule, how our testers work, payment, and refunds, explained plainly, with nothing oversold.
- 12testers opted in
- 14days in a row
- 7days or less, usual Google review
- 4 huntil our testers start
What is Google Play’s 12-tester, 14-day requirement?Requirement
Personal developer accounts created after November 13, 2023 must run a closed test with at least 12 testers who stay opted in continuously for at least 14 days before they can apply for production access. A tester who opts out stops counting toward the 12. This is Google’s rule, not ours.
What if Google doesn’t approve after the 14 days?Requirement
If Google asks for more testing because of the closed testing criteria, we run a new 14-day test at no extra charge. Google decides every application, so we can’t promise approval. Its help page names two reasons for more testing: fewer than 12 opted-in testers, or not enough tester engagement.
Is it allowed to use a testing service?Requirement
Google asks how you found your testers and how engaged they were, and you must answer truthfully. Our testers are real people testing on Android devices, with no bots and no emulators. Google makes you responsible for your app’s compliance, so read its rules for your own app as well.
Are the testers real people?Our testers
Yes. Every tester is a real person testing on an Android device. We use no bots and no emulators. Fake activity would not help you either: Google’s application asks how engaged your testers were, and you have to answer truthfully.
Do I need to do anything during the 14 days?Our testers
No. After setup you can keep building and even upload new app versions during the test. We keep your testers opted in, we replace any tester who leaves, and you receive their feedback. Feedback is included in every plan.
How do I add the testers in Play Console?Our testers
It takes about 5 minutes. After ordering you receive our tester group email address. In Play Console, go to Test and release > Testing > Closed testing, open your track and add the group on the Testers tab. Then send us your opt-in link.
How fast can I get started?Ordering
Our testers start within 4 hours of your submission. From order to production access takes the 14 days of testing plus Google’s review, which usually takes seven days or less.
How does payment work?Ordering
You pay once per app, by card through Stripe. It is one payment: no subscription and nothing renews. We never see or store your card details. If you cancel before our testers join your closed test, you get a full refund.
Still have a question?
Email us and a real person answers.
Start your Google Play closed test today.
Order once, add our tester group in about 5 minutes, and your testers start within 4 hours.
- One payment, no subscription
- Free re-test policy
- Full refund before testers join